1.Who we are
At Pokena, we are passionate about providing authentic Pokémon cards and sealed products straight from trusted sources. Every item we sell is 100% genuine, carefully sourced to ensure the highest quality for collectors and players alike. Whether you’re chasing rare cards or building your collection, you can shop with confidence knowing you’re getting the real deal.
At Pokena, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
2.Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but it may affect the website’s functionality.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
3.Information We Collect
When you interact with our website, we may collect:
- Personal Information: Name, email address, billing and shipping addresses, payment information, and phone number — usually provided when placing an order, signing up for an account, or contacting us.
- Automatic Data: Technical details such as IP address, browser type, pages viewed, and device information through cookies and similar tracking technologies.
- Optional Information: Information you provide voluntarily through surveys, product reviews, or customer service interactions.
We do not knowingly collect personal data from children under 13 years old.
4.Who we share your data with
We respect your privacy and will never sell or rent your information.
We may share your data with trusted third parties to:
- Process payments (e.g., PayPal, Stripe)
- Ship orders
- Manage marketing communications (with your consent)
- Perform website analytics and security monitoring
All third parties are required to protect your information and use it only for the specific services they provide to us.
5.What rights you have over your data
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases, updates, or promotional offers (only if you opt in)
- Improve and personalize your experience on our website
- Conduct internal analytics and website security monitoring
- Fulfill legal obligations
We will only keep your information as long as necessary to fulfill these purposes or as required by law.
6.Changes to This Policy your data is sent
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
7.Acceptance of Terms
By using Pokena.com, you agree to this Privacy Policy. Your continued use after changes are posted will signify your acceptance of the updates.
8.Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at: pokenatcg@gmail.com